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There is a one time refund/exchange policy for all accounts purchased, however 30% of the sale price will be charged as an administration fee. If an account is found to have login problems a case by case investigation will occur.
100% Satisfaction Guarantee Or Your Money Back
If the account has been purchased within 30 days a replacement account and $100 store credit will be offered, or client can choose a 50% refund or (b) If the purchased occurred greater than 30 days ago, a coupon equal to 50% of the sale value of the account will be issued (valid for 14 days).
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If the investigation reveals the client has engaged in actions that may have contributed to the problem, no refund, exchanges, or store credit coupons will be issued.
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