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I have argued with account admin and the supervisor, that my actions did not violate the ToU, as I did not knowingly send this cash to a farmer. They disagree, and are now ignoring my emails.
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I would like to know if anyone has any advice on how to proceed further. Customer service had advised that I ask the supervisor to escalate it further, but that email was ignored as well. Then they also suggested trying Public Relations, but I don't know how much help they could be.
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